In the course of recent days, we have viewed the nation come nearer together to help control the spread of COVID-19. During this time, the well being and security of our clients and representatives remain our most extreme need.
Our alternate courses of action are set up, and we are ensuring that workers and conveyance specialists are clinging to the severe defensive measures suggested by the World Health Organization (WHO) and the nearby specialists.
In accordance with the ongoing Prime Minister's declaration, we proceed to work and we are on the whole putting forth a valiant effort to guarantee that you approach the every day basics like goods that you need during this time. Right now, have set up the accompanying conventions to moderate the odds of transmission:
1. Bundling
We are working in accordance with exhortation from the World Health Organization and universal prescribed procedures. We are working in isolated movements with no cover over the organization. We continually ensure that all fitting wellbeing and cleanliness principles are clung to. Further, we urge our clients to follow the general rules and further shield themselves by washing their hands in the wake of getting their bundles.
2. Conveyances and Collections
Our DEX Delivery Team is routinely washing their hands and have been given face veils. We are observing their wellbeing and prosperity intently and they are told to carefully remain at home on the off chance that they start to feel unwell.
We further guarantee that our DEX Delivery Team follows severe cleanliness conventions and will offer hand sanitizer to you at the hour of conveyance.
We keep on working intimately with our conveyance accomplices to guarantee that all proper wellbeing and cleanliness principles are clung to.
3. Installments
According to WHO, there is no proof that banknotes transmit the infection. Be that as it may, we urge clients to utilize computerized choices accessible on Daraz (ie. credit/platinum card) to maintain a strategic distance from any dangers.
4. Solidness of costs
We are finding a way to guarantee solidness in the costs of clinical supplies on Daraz. We have given harsh admonitions to our venders not to exploit this circumstance and increment costs. We won't spare a moment to make exacting move against all wrongdoers including boycotting them from the stage.
5. Postponement in conveyances
Because of the administration's ongoing COVID-19 limitations on transportation administrations, conveyance times will be longer. We, alongside our merchants, are working enthusiastically right now to limit any bother caused to our clients.
Daraz is working intimately with the specialists and will refresh on our conveyance benefits at the earliest opportunity. We apologize for the deferral and solicitation your understanding as of now. For Customer Support, our Live Chat Team is accessible day by day, from 7 am to 9 pm.
This is our duty to guarantee the security and prosperity all things considered and our staff. If it's not too much trouble remain safe while we battle this together.
Truly yours,
We all at Daraz Nepal
